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Who are we?

Able Personnel UK Ltd are a Recruitment agency placing staff into the Training Sector and other markets. We have been established for 15 years with a reputation for quality and reliable service. We deal with temporary, contract and permanent staff recruitment all over the UK, Scotland and Ireland.

What is the purpose of this document?

Able Personnel UK Ltd is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.  Able Personnel UK Ltd is also a “data processor” which means that we process your personally identifiable information. You are being sent a copy of this privacy notice because you are using Able Personnel UK Ltd to assist you in applying for and finding temporary, permanent or contract work (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).

Data protection principles

We will comply with data protection law and principles, which means that your data will be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The kind of information we hold about you

In connection with your application, we will collect, store, and use the following categories of personal information about you:

  • The information you have provided to us in your application, your curriculum vitae and any covering letter you send to us.
  • The information you have provided on our application form, including name, title, address, telephone number, personal email address, date of birth, gender, employment history, qualifications and skills, notice period, current salary, driving license, passport, utility bill, birth certificate and bank details.
  • Any information you provide to us during any interview that we may conduct with you.
  • Identification documents, for example, your passport, driving licence, utility bill or birth certificate.

We may also collect, store and use the following “special categories” of more sensitive personal information:

  • Information about your race or ethnicity, religious beliefs, sexual orientation and political opinions.
  • Information about your health, including any medical condition, health and sickness records.
  • Information about criminal convictions and offences, where necessary.

How is your personal information collected?

We collect personal information about candidates from the following sources:

  • You, the candidate.
  • Disclosure and Barring Service in respect of criminal convictions, where necessary.

In cases whereby, we have been instructed to conduct interviews on behalf of our clients, your named referees, from whom we collect the following categories of data.

How we will use information about you

We will use the personal information we collect about you to:

  • Staff administration;
  • Advertising, marketing and public relations
  • Accounts and records;
  • Administration and processing of work-seekers’ personal data for the purposes of providing work-finding and related services, including processing using software solution providers and back office support;
  • Administration and processing of clients’ personal data for the purposes of supplying/introducing work-seekers and providing recruitment and related services;
  • Business planning, management and monitoring of our services;
  • Sending job alerts and other direct marketing materials.

We need to process your personal information to decide whether to represent you as a candidate.

Having received your CV and covering letter or your application form, we will then process that information to decide whether you meet the basic requirements to be shortlisted for the role. If you do, we will decide whether your application is strong enough to invite you for an interview. If we decide to call you for an interview, we will use the information you provide to us at the interview to decide whether to offer you the role. If you are selected for the role, we may then take up references, carry out a criminal record check where necessary for the role and carry out any other check where necessary for the role before your appointment is confirmed.

If you fail to provide personal information

If you fail to provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications or work history), we will not be able to process your application successfully. For example, if we require a credit check or references for this role and you fail to provide us with relevant details, we will not be able to take your application further.

How we use particularly sensitive personal information

We will use your particularly sensitive personal information in the following ways:

  • We will use information about your disability status to consider whether appropriate adjustments are required during the recruitment process, for example whether adjustments need to be made during any meeting, test or interview.
  • We will use information about your race or national or ethnic origin, religious, philosophical or moral beliefs, or your sexual life or sexual orientation, to ensure meaningful equal opportunity monitoring and reporting.

Information about criminal convictions

We envisage that we will process information about criminal convictions where the role requires this to be undertaken.

Where necessary for the role, we will collect information about your criminal convictions history if we would like to offer you the role (conditional on checks and any other conditions, such as references, being satisfactory). We may be required to carry out a criminal record check in order to satisfy ourselves that there is nothing in your criminal convictions history which makes you unsuitable for the role.

We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data.

Automated decision-making

You will not be subject to decisions that will have a significant impact on you based solely on automated decision-making.

Data sharing

Why might you share my personal information with third parties?

We will only share your personal information with the following third parties for the purposes of processing your application i.e. potential employers who we have obtained your consent to approach. All our third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality. Details of these measures may be obtained from our Data Protection Officer.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Data retention

How long will you use my information for?

We will retain your personal information for a period of 24 months from the day they are first supplied to us. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with applicable laws and regulations.

Rights of access, correction, erasure, and restriction

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact our Data Protection Officer in writing.

Right to withdraw consent

When you submitted your application to Able Personnel UK Ltd, you provided consent on the day of submission to us processing your personal information for the purposes of recruitment. You have the right to withdraw your consent for processing for that purpose at any time. To withdraw your consent, please contact our Data Protection Officer. Once we have received notification that you have withdrawn your consent, we will no longer process your application and, subject to our retention policy, we will dispose of your personal data securely.

Data protection officer

We have appointed a data protection officer (DPO) to oversee compliance with this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact the DPO. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Data Protection Officer (DPO) contact details
Contact Name: Julie Lawrence
Address line 1: Able Personnel UK Ltd
Address line 2: Centre Court
Address line 3: 1301 Stratford Road
Address line 4: Hall Green
Address line 5: Birmingham
Post Code: B28 9HH
Email: julie@ablepersonneluk.com
Telephone: 0121 702 1408